Flat AED 20 delivery across all 7 Emirates

Customer policy

Privacy Policy

At d.marketplace, accessible from [https://dmarketplaceuae.com/], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by DMarketplace and how we use it.

1. Information We Collect

We collect personal information that you provide to us when you:

  • Register for an account.
  • Make a purchase.
  • Contact our support team.
  • Sign up for newsletters or promotional emails.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website.
  • Process and fulfill your orders.
  • Improve, personalize, and expand our website features.
  • Understand and analyze how you use our website.
  • Communicate with you for customer service, updates, and marketing purposes.
  • Detect and prevent fraudulent transactions.

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only to the extent necessary to operate our business, such as:

  • Payment Processors: To securely handle your payments.
  • Logistics & Shipping Partners: To deliver your orders.
  • Analytics & Marketing Tools: To understand site traffic and deliver relevant content.
  • Legal Requirements: If required by law or to respond to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter/submit your personal details. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

Our website uses “cookies” to store information about visitors’ preferences and the pages on the website that the visitor accessed. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request the deletion of your personal data.
  • Object to the processing of your personal data.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at: